The Halloween Sale

Introducing

The Halloween Sale

The cosiest layers, the softest knits, now up to 30% off in our Halloween Sale.

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Woman in a pink belted wool coat beside a waterfall
Three friends in winter coats and knitwear in the Scottish Highlands

Why customers choose BAHRIZ

Timeless pieces, honest prices and service that makes ordering easy.

About us

Frequently asked questions

Do you ship across the UK?
  • Yes, we ship exclusively within the United Kingdom, with free delivery to both residential and business addresses in England, Scotland, Wales and Northern Ireland.
  • Please double-check your delivery details at checkout to help avoid any delays. See our Shipping Policy for full details.
How long does delivery take?
  • Orders are processed within 1–3 business days (Monday to Friday), with delivery a further 5–10 business days (6–13 business days in total).
  • These are estimates and can vary depending on your location and the carrier. See our Shipping Policy.
Is shipping really free?
  • Yes, we offer free shipping on all UK orders, with no minimum spend.
  • There are no hidden delivery charges added at checkout. See our Shipping Policy.
Can I return an item if I change my mind?
  • Yes, you can request a return within 30 days of delivery, as long as the item is unworn, in its original condition, with tags attached and in its original packaging.
  • Returns are free: we send you a prepaid return label. For full details, please see our Return & Refund Policy.
How long do refunds take?
  • Once your return is received and approved, your refund is processed within 10 business days to your original payment method.
  • Your bank or payment provider may need a little extra time to show the funds on your statement. See our Return & Refund Policy.
What should I do if my order arrives damaged?
  • Get in touch within 30 days of delivery with your order number and clear photos of the damage.
  • We'll send you a free replacement or a full refund, in line with UK consumer-protection law. See our Return & Refund Policy.
Are your products covered by a guarantee?
  • Yes, all products are covered by the statutory guarantee under the UK Consumer Rights Act 2015 (goods as described, of satisfactory quality and fit for purpose).
  • This covers faults present at the time of delivery, but not damage caused by misuse or improper handling. See our Terms of Service.
Which payment methods do you accept?
  • All major credit and debit cards, including Visa, Mastercard, Maestro and American Express.
  • We also support Apple Pay, Google Pay and Shop Pay, depending on availability at checkout. See our Payment Policy for details.
Is my payment information secure?
  • Yes, all payments are handled by trusted third-party providers over encrypted connections.
  • BAHRIZ never stores your full card details on its own servers. See our Payment Policy and Privacy Policy.
How can I contact customer service?

We aim to respond to all enquiries within 24 hours. All company details are on our Contact page.